Privacy policy

Updated 24th May 2023

Phastar is committed to protecting and respecting your privacy. This privacy policy outlines how we collect, use, and disclose information about our users and their use of By using our website, you agree to the terms of this policy, and our Terms of use.

Regarding the Data Protection Act 2018, and the UK General Data Protection Regulation, the data controller is Phastar of 2D Bollo Lane, London W4 5LE.

Information we may collect

We collect and process information from and about users of our website, including:

  • Personal information, such as name, email address, and other contact information you provide to us when you register or fill out forms on our website or send emails to Phastar emails addresses.
  • Anonymous non-personal information, such as your device, browser, and referring website.
  • Anonymised non-personal information about your use of our website, including pages visited, links clicked, and other actions taken while on our website.

Under the UK GDPR, the lawful bases we rely on for processing information are:

  • Your consent, which you may revoke at any time by contacting us using the details provided in this policy.

Use of information

We use the information we collect to:

  • Provide and improve our website and services.
  • Respond to your inquiries and requests.
  • Send you newsletters and other communications about our products and services that we believe may be of interest to you.
  • Generate aggregated and anonymised data for our own business purposes.

Disclosure of information

We may disclose personal information we collect:

  • To third-party service providers we use to support our business and who are bound by confidentiality obligations.
  • To comply with a court order, law, or legal process, including to respond to any government or regulatory request.

We may also disclose non-personal information about our users, such as aggregated statistics, to third parties for analytical and research purposes.

Data security

We take reasonable measures to protect the personal information we collect from and about our users from unauthorized access, use, and disclosure. However, no transmission of data over the internet is completely secure, and we cannot guarantee the security of your personal information transmitted to our website. We make use of SSL (Secure Sockets Layer) certificates to validate our identity to your browser and encrypt any data transmitted.

While is hosted in Germany, your data may be processed outside of the UK and the European Union.

By submitting data through this website, you consent to Phastar controlling and processing that data. Unless you instruct us otherwise, we will retain control of the submitted data for up to three years. After this period, we will review the data and delete any information that we consider irrelevant, while retaining data that is of legitimate interest.


For information about how uses cookies, please refer to this Cookie policy.

Updates to this policy

We will update this policy from time to time to reflect changes to our information practices. We encourage you to review this page periodically for any changes. Your continued use of our website following the posting of changes will be recognised as acceptance of those changes.

Your data protection rights

Under data protection law, you have the right to access, restrict, rectify, and erase the data we may hold about you. These requests must be responded to within one month and require no monetary charge. If you wish to make such a request email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We may need to take reasonable steps to verify your identity before granting you access or otherwise taking any action in the interests of safeguarding your information.

Contact us

If you have any questions, comments, or concerns about this privacy policy, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at This email address is being protected from spambots. You need JavaScript enabled to view it..

You can also complain to the ICO (Information Commissioner s Office) if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website:

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